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Unemployment Benefits
in Worcester, Massachusetts


For more information about Worcester unemployment benefits, click on the questions below to go to the main Unemployment Benefits page on WorcesterResources.org:

What is unemployment insurance?

Unemployment insurance is a government program that gives temporary cash payments to workers who have lost their jobs through no fault of their own. The Division of Unemployment Assistance (DUA) is in charge of this program in Worcester and other communities in Massachusetts.

Am I eligible for unemployment compensation?

Most Worcester workers who have lost their jobs through no fault of their own are covered by Massachusetts unemployment insurance. Worcester workers are not eligible for unemployment compensation if they were fired from their jobs for a good reason, or if they quit their jobs by their own choice. To get benefits, you must be looking for a job or taking part in an approved job training program. You may get partial unemployment compensation if you work part-time while looking for a new full-time job.

What unemployment benefits are available?

In most cases, you can get cash unemployment benefits for a maximum of 30 weeks. At times, the federal government offers an extension of these benefits. The amount you get depends on how much you were earning before you lost your job. In general, you will get about half of your average pay, up to the benefit limit. If you are low income, you may qualify for health insurance benefits through the Medical Security Plan. You can also get help finding a new job or training for a new career.

How do I apply for unemployment benefits in Worcester?

You may apply for unemployment insurance benefits in person or by phone. If you apply in person, go to Workforce Central, 44 Front Street- 6th Floor, Worcester, MA 01608, (phone: 508-799-1600). If you want to apply by phone, call the TeleClaim Center at 1-877-626-6800.

How do I collect unemployment benefits?

Worcester workers who are eligible for unemployment insurance will get a check either once a week or once every two weeks. Before the DUA will send your check, you must file a report saying that you are ready to work and have been looking for a job that week. You must also let DUA know if you are working part-time and how much money you are making. You can file your reports by phone, by using the Internet, or by mail.

Useful links

Links to other web sites with information about Massachusetts and Worcester unemployment insurance benefits.


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