Benefit Office Locations in Worcester 

AIDS Project Worcester (APW)

• AIDS Project Worcester (APW)
  85 Green Street
  Worcester, MA 01604
  Map and directions

  Telephone: 508-755-3773
  Toll-free: 800-756-4148

  Web site: AIDS Project Worcester
  • HIV Counseling & Testing

Central Massachusetts Agency on Aging

• Central Massachusetts Agency on Aging
  360 West Boylston Street
  West Boylston, MA 01583
  Map and directions

  Telephone: Voice/TDD: 508-852-5539
  Toll-free: Voice/TDD: 800-244-3032

  Web site: Senior Connection
  Contact Form / E-mail: Contact Us

Child Care Resource & Referral Agencies

Community Health Centers (CHCs)

Department of Industrial Accidents (DIA)

• Department of Industrial Accidents
  340 Main Street
  Worcester, MA 01608
  Map and directions

  Telephone: 508-753-2072
  Web site: DIA Worcester Regional Office

Department of Transitional Assistance (DTA)

• Department of Transitional Assistance
  9 Walnut Street
  Worcester, MA 01608
  Map and directions

  Telephone:
  Current DTA clients: 508-767-3100
  New clients: 1-800-249-2007
  TTY: 508-792-7289

  Hours: Worcester DTA Office Information

Elder Services of Worcester Area, Inc. (ESWA)
(Aging Services Access Point - ASAP)

RCAP Solutions

Social Security Administration

• Social Security Administration
  51 Myrtle Street
  Worcester, MA 01608
  Map and directions

  Telephone:
  Local toll-free: 1-866-331-9069
  Nationwide toll-free: 1-800-772-1213
  TTY: 1-800-325-0778

  Hours: Monday through Friday, 9:00 AM - 3:00 PM (except federal holidays)
  Call to confirm before visiting the office

Tax Assistance Centers

To find a free tax site near you, use the DTA's Mass Cash Back Free Tax Sites Search Tool or the AARP Tax-Aide Site Locator:

• Mass Cash Back: Find a Free Tax Site

  Select your city or town from the drop-down list, or enter your zip code. If you are age 50 or older, please check the box to include sites that only serve seniors. Then click Go.

  The results will show you a list of free tax sites near you, with contact information. Please call ahead to make an appointment. Tax assistance is free unless noted. E-file is available at most sites.

• AARP Tax-Aide Site Locator

  Enter your zip code, then click Search.

  The results will show you a list of AARP Tax-Aide sites in your area, with contact information and service hours. Please call ahead to make an appointment. Tax assistance is free. E-file is available at most sites.

  AARP sites focus on serving seniors, but also help other low and moderate income tax filers.

Veterans' Services

• Veterans' Services
  City Hall
  455 Main Street, Room 402
  Worcester, MA 01608          Map and directions
  Telephone: 508-799-1041
  Fax: 508-799-1018
  Hours: Monday-Friday, 8:30 AM-5:00 PM.
  Web site: Worcester Veterans' Services

  Veterans' Service Officer: Karen Greenwood

• For surrounding towns, see the list of Local Veterans' Service Officers on the Massachusetts Veterans' Services web site.

Worcester Community Action Council (WCAC)

• Worcester Community Action Council
  484 Main Street, 1st floor
  Worcester, MA 01608
  Map and directions

  WCAC also has four outreach locations in Southbridge, Spencer, Webster, and Warren.

  Telephone: 508-754-1176 or toll-free 1-800-545-4577
  Worcester office hours are 8:45 AM to 4:30 PM, Monday through Friday

  Fuel Assistance Automated Phone System: 508-754-7281
  (for application status, benefits, and payments)

  Web site: WCAC

  • Fuel Assistance (LIHEAP)
  • Weatherization Assistance Program (WAP)
  • YouthWorks Summer Jobs
  • Individual Development Account

   

Worcester Housing Authority

• Worcester Housing Authority
  40 Belmont Street
  Worcester, MA 01605               Map and directions
  Phone: 508-635-3000
  Fax 508-635-3186
  
  Web site: Worcester Housing Authority

Workforce Central One-Stop Career Center