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Worcester Homelessness Agencies
  Glossary of Terms

Family Shelters


What are family shelters?

Am I eligible?

How do I apply?

Family shelters in the Worcester area


NOTE: Glossary words are highlighted. Click on any glossary word to see its definition.

What are family shelters?

Family shelters provide temporary emergency housing for pregnant women and for families with children. People are allowed to stay in these shelters until they can find safe permanent housing. Family shelters are usually open 24 hours a day and offer a variety of support services.

Most family shelter spaces are for families who meet the eligibility requirements of the DHCD Emergency Assistance (EA) program. However, some family shelters have community beds for families not eligible for EA.


Am I eligible?

For most family shelters, you must meet the eligibility requirements for DHCD Emergency Assistance. See Emergency Assistance - Am I Eligible? For non-DHCD shelters and for community beds, you should call the shelter for eligibility requirements.


How do I apply?

For DHCD family shelters, you should apply for Emergency Assistance by speaking to a DHCD homeless coordinator at your local Department of Transitional Assistance office. For non-DHCD family shelters or for community beds, you should call the shelter directly. You can also call the DHCD Division of Housing Stabilization toll-free at 1-877-418-3308.

  • DHCD Homeless Coordinator
    Massachusetts Department of Transitional Assistance (DTA)

    Address: 9 Walnut Street
    Worcester, MA 01608               Map and directions
    Telephone: 1-800-249-2007

    DHCD Division of Housing Stabilization: 1-877-418-3308


Family shelters in the Worcester area

  • Youville House

    Address: 133 Granite Street
    Worcester, MA 01604               Map and directions
    Telephone: 508-753-3084
    Office hours: 24 hours, every day of the year.

    Eligibility: Homeless families with DHCD referral

  • Shepherd’s Place

    Address: 54 Queen Street
    Worcester, MA 01610               Map and directions
    Telephone: 508-757-5198
    Office hours: 24 hours, every day of the year

    Eligibility: Single parent families, females only, age 18 or older with DHCD referral

  • Friendly House

    Address: 87 Elm Street
    Worcester, MA 01609               Map and directions
    Telephone: 508-792-1799
    Office hours: 24 hours, every day of the year
     
    Eligibility:
    Homeless families with DHCD referral

  • Abby's House

    52 High Street
    Worcester, MA 01609               Map and directions
    Telephone: 508-756-5486
    Office hours: 24 hours a day, every day of the year
    Web site: Abby's House

    Eligibility: Homeless women age 18 or older, with or without children, with no current drug or alcohol use. DHCD referral is NOT needed.

  • Interfaith Hospitality Network

    114 Main Street
    Worcester, MA 01608               Map and directions
    Telephone: 508-798-6732
    Office hours: 8 AM to 5 PM, seven days a week
    Web site: Interfaith Hospitality Network

    Eligibility: Homeless families with children. DHCD referral is NOT needed.

Also see Family Shelters in Central Massachusetts on the Massachusetts Coalition for the Homeless web site.

 
 
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