WorcesterResources.org is a free information web site that is run by a small non-profit organization, Community Resources Information, Inc. We are not a government agency or part of any government program or department.

We can help you find information, but we cannot help you with specific problems you may be having with assistance programs described on this web site. We do not provide direct services.

If you have a question, problem, or suggestion about WorcesterResources.org, please follow these guidelines:

Question or Problem	What to do
Are you having a specific problem with a government assistance program?	Please contact the agency in charge of the program. See the Agency Contact Information below.
Do you have a question about your specific benefits, or about your account information?	Please contact the agency in charge of the program. See the Agency Contact Information below.
Do you want to report fraud, waste, or abuse in a public assistance program?	Please follow the steps outlined in Reporting Fraud on the MassResources.org web site.
Do you want to report a web site problem, error, dead link, or update? Do you have a suggestion or comment about this web site?	Please contact the WorcesterResources.org webmaster at . Important! Do not send any personal information in an email.
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Agency Contact Information

Telephone numbers and web sites for Worcester assistance programs are listed below. Click on the program name for more information. Some programs include a link to an online application.

Program Agency Contact

SNAP Food Stamps Department of Transitional Assistance (DTA) DTA
Telephone: 508-767-3100
Toll-free: 1-800-249-2007

Fuel Assistance (LIHEAP) Worcester Community Action Council (WCAC) WCAC
Telephone: 508-754-1176

Health Safety Net Family Health Center of Worcester (FHCW); Great Brook Valley Health Center; St. Vincent Hospital; UMass Memorial Medical Center FHCW: 508-860-7720
GBV: 508-852-1805
St. Vincent: 508-363-5000
UMass: 508-334-1000

Income-eligible Child Care (vouchers) Child Care Connection Child Care Connection
Telephone: 508-757-1503
Toll-free: 1-800-278-1503

MassHealth MassHealth MassHealth Enrollment Center
Toll-free: 1-888-665-9993

Section 8 Tenant-based Vouchers Worcester Housing Authority (WHA)
or RCAP Solutions WHA
Telephone: 508-798-4500
RCAP Solutions
Telephone: 508-792-5230
Toll-free: 1-800-488-1969

Supplemental Security Income (SSI) Social Security Administration (SSA) SSA
Toll free: 1-800-772-1213

Transitional Aid to Families with Dependent Children (TAFDC) Department of Transitional Assistance (DTA) DTA
Telephone: 508-767-3100
Toll-free: 1-800-249-2007

Unemployment Insurance Division of Unemployment Assistance (DUA) Workforce Central
Telephone: 508-799-1600

For programs that are not listed, you can use our Search Tool, or you can use the menu buttons on the left to find the program you want. Agency contact information is listed on the Overview and How Do I Apply? pages for each program.

Further information about Community Resources Information, Inc.:

Community Resources Information, Inc. (CRI) is a not-for-profit 501(c)3 charitable organization, which was incorporated in Massachusetts in October, 2000. If you are interested in learning more about CRI, click on the following link to go to CRI's corporate web site: Community Resources Information, Inc.

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